Fire TV Stick Update: How To & What To Do If You Have Problems

Fire TV Stick Update: How To & What To Do If You Have Problems

Normally, the Fire TV Stick update is a quick and easy thing – but problems can arise even with this simple process. We'll tell you how to update your Fire TV – and what to do if you have problems.

This is how you can update your Fire TV Stick

You can easily install an update for your Fire TV Stick yourself. To do this, you have to proceed as follows:

  • Go to "Settings" on your Fire TV Stick.
  • Click on "My Fire TV".
  • Click on "Info".
  • Select "Check for System Update".

You can do this if you have update problems

If new software is available, it will be installed automatically and your Fire TV system will be brought up to date. However, an update does not always have to go completely smoothly. If you run into problems with your Fire TV Stick update, the following steps can help.

Restart the Fire TV Stick

Amazon Fire TV Stick Lite

Amazon Fire TV Stick Lite Image: © Amazon / WinFuture 2020

The most obvious solution: just restart your Fire TV Stick. It works like this: "Settings> My Fire TV> Restart". If you have problems getting to the right menu because the software is stuck, for example, you can trigger a restart using your Fire TV stick remote control: Hold down the selection button and the play button for ten seconds. Your device should then restart automatically.

Check internet speed

Sometimes it is also due to the bad internet when the Fire TV update just doesn't go through as usual. So check whether your device is properly connected to the network. Also check the speed, for example with a speed test that you can quickly find with a Google search. This is how you can determine whether your internet is currently working smoothly.

Free up memory

The Fire TV Stick comes with 8 GB of storage space – but apps, games, and the system itself fill up this space pretty quickly. Maybe you just don't have enough space to install the update? In this case, disconnect from some apps and games. This is done as follows: "Settings> Applications> Installed apps> Uninstall". Then follow the on-screen instructions.

Let cool down

Especially in summer and in warmer areas, the Fire TV Stick can overheat if it is running for a long time. In this case the update for your device may fail. The solution: just give the stick a little break and let it cool down. Then try again after a while.

Server problems

Sometimes it's not up to you or your internet, but directly to Amazon's servers. Because even these can fail at some point. In this case, there is nothing you can do except wait and see.

Unplug the Fire TV Stick


The Fire TV Stick needs its own power supply. Image: © Amazon 2020

If nothing helps, try the following: Cut off the power connection to your Fire TV Stick, wait a few minutes, then reconnect power. Then try to install the update again. In this context, restarting the wireless router can also help.


  • Update Fire TV Stick: "Settings> My Fire TV> Info> Check for system update".
  • In case of problems: restart the Fire TV Stick, either via the menu or directly via the remote control.
  • Also check that your internet connection is sufficient and that there is enough free space on your stick.
  • The Fire TV Stick can get hot, especially in summer: let it cool down.
  • If you have server problems from Amazon, you can only wait and see.
  • If nothing helps, disconnect the Fire TV Stick from the power supply for a few minutes, restart the WiFi router if necessary, then try again.

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